FAQ

How do I make an appointment?

Ring 0128 565 3624 where a friendly team of receptionists can arrange this for you, or if you wish to discuss any issues with me first, ask for me, if I am not available I will ring you back.

How soon can I be offered an appointment?

Appointments can usually be offered within 48 hours. Very often the same day if you ring in the morning.

What are your qualifications?

I have undergone full professional graduate training at Cardiff University and since then I have continued to extend my skills with regular professional courses. I am a chartered physiotherapist registered with the Health and Care Professions Council and I am affiliated to the following organisations:

  • Chartered Society of Physiotherapy
  • PhysioFirst
  • Acupuncture Association Chartered Physiotherapists
  • Health and Care Professions Council

Do I need to see my doctor to make an appointment?

No, physiotherapists are trained to assess and treat appropriate conditions without medical referral, however if you wish to use medical insurance, many companies will only pay for treatment if this has been cleared by your doctor.

How much will it cost?

The cost of the first visit is £47 which includes a tailored assessment and an initial treatment. Any further treatments are charged at £38.

Home visits are variable according to distance from the clinic, and start at £60. Some insurance companies require a written report following assessment, in this case the initial charge is £60.

Will I be treated at my first visit?

Yes, assessment and treatment are closely linked and treatment is started immediately.

I have private health insurance, what do I do?

I am registered with all the major insurance companies (BUPA, AXA PPP, Aviva, BCWA, WPA, Cigna, Nuffield Health, Vitality, and many more) and I am happy to arrange direct billing if you provide the necessary information.

Please contact your insurance company to find out how to claim and mention my name, as claim numbers are often linked to individual therapists. If you have an excess on your policy you will need to pay this directly to me.

Opening hours:

I see most of my patients between 8:30am and 4:30pm and I am happy to fit in with any lunchtime or shift patterns. I try to be as flexible as possible and may be able to fit in an appointment outside of these times, if you wish to discuss this with me let the receptionist know.

For more information on my services please contact me on 01285 653 624.